With the coronavirus on a pandemic scale and uncertainty a new reality, our top priority is the health and safety of our employees and the employees of our clients and partners. Our hearts go out to everyone affected by this virus, directly or indirectly, especially to those who are ill or who have lost loved ones. We are committed to persevering together and to fully supporting our team and our customers in every way.
Since implementing our company-wide Continuity Plan on March 9, our entire team has been working remotely full-time. All of our client communications are now done through digital channels as well. Because our teams are spread around the world, our operational tools are already suited to effective communication with each other and with our clients, so this has been a smooth transition. Our technical environments are monitored 24 hours a day to ensure uninterrupted service and strict security and confidentiality.
Our team is fully operational, hard at work, and committed to serving you throughout this crisis and beyond. We are here for you to provide continuity, assist with fast-changing needs, and stay focused on your success.
We will continue to reach out to our clients one-on-one for more detailed discussions of your specific needs. In the meantime, please know that you can rely on us to minimize the impact of this crisis on your business and help you create a new business-as-usual for the future.
One of our founding company values is being fearless. This doesn’t necessarily mean the lack of fear but the presence of courage. Together, we will all face the challenges in the coming months and years, and we will not give up.
If you have any questions or concerns, please contact us anytime, and we’re happy to assist.